Customer Service Executive

The Customer Service Executive will handle customer queries related to international banking services, banking transactions, and payments. The role requires strong communication skills, banking process knowledge, and the ability to resolve customer concerns professionally.

Key Responsibilities

• Handle inbound customer queries related to international banking services.

• Assist customers with payment-related issues and banking transactions.

• Explain banking procedures and provide accurate information.

• Investigate transaction-related concerns and coordinate with relevant teams for resolution.

• Maintain service quality and follow established banking procedures.

• Communicate professionally while ensuring a positive customer experience.

Note: These responsibilities are indicative of a typical international banking voice role; the supplied advertisement does not provide a detailed job description.

Eligibility Criteria

• Prior experience in International Banking Voice or Banking Customer Service.

• Strong understanding of banking operations and payment-related queries.

• Hands-on experience handling customer concerns involving payments and banking transactions.

• Excellent verbal communication skills.

• Immediate joiners are encouraged to apply, as indicated by the recruitment hashtags.

How to Apply

Interested candidates should share their updated CV via WhatsApp only.

• WhatsApp: 96945 20488

• Important: No calls, please.

• Recruiter LinkedIn: https://linkedin.com/in/yuvraj-singh-53ba40373