Customer Support Executive – Voice & Non-Voice

Teleperformance is inviting applications for Customer Support Executive positions. The role combines chat and email support with voice-based customer service in a 24×7 operational environment.

Key Responsibilities

• Handle customer queries through chat and email.

• Provide voice support when required.

• Communicate with customers in English and Hindi.

• Follow customer service processes and support requirements.

Note: The advertisement does not provide a detailed list of responsibilities; the points above reflect the stated process and support channels.

Eligibility Criteria

• Freshers or candidates with up to 6 months of experience in customer service, BPO, or customer support.

• Undergraduates and graduates can apply.

• Fluency in English and Hindi is mandatory.

• Comfortable working in 24×7 rotational shifts.

• Versant Level 5 proficiency preferred.

• Willingness to work from home or office as required by the business or hiring batch.

Process Details

• 80% non-voice support: chat and email.

• 20% voice support.

• Rotational weekly offs.

• 24×7 operational environment.

Work-from-Home System Requirements

• Personal computer or laptop with an Intel Core i5 processor.

• Stable broadband internet connection.

• Updated browser and suitable system configuration.

• Quiet workspace with uninterrupted connectivity.

How to Apply

Interested candidates can contact the recruiter using the details below:

• Email: Peyush.peyush@tp.com

• Phone: 8285920008