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    FCR (FLEXCUBE Retail) L2/L3 Support Engineer

    Hiring FCR (FLEXCUBE Retail) L2/L3 Support Engineers for a remote opportunity in the Core Banking domain. Candidates need hands-on Oracle FLEXCUBE Retail experience, application support expertise, EOD/EOM processing, batch monitoring, production incident management, and root cause analysis skills.

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    Tolo Admin

    FLEXCUBE Retail1 min read
    FCR (FLEXCUBE Retail) L2/L3 Support Engineer

    An opportunity is available for an FCR (FLEXCUBE Retail) L2/L3 Support Engineer to support core banking applications remotely. Candidates should have practical experience in Oracle FLEXCUBE Retail and production application support.

    Mandatory Skills

    • Hands-on experience with Oracle FLEXCUBE Retail (FCR).

    • Experience in L2/L3 application support.

    • Strong understanding of End-of-Day (EOD) and End-of-Month (EOM) processing.

    • Experience in batch job monitoring and troubleshooting.

    • Production incident management and issue resolution.

    • Knowledge of root cause analysis (RCA) and log analysis.

    Key Responsibilities

    • Provide L2/L3 support for FCR core banking applications.

    • Monitor EOD/EOM activities and batch processing.

    • Troubleshoot production issues and batch job failures.

    • Investigate incidents and resolve issues within agreed service-level agreements (SLAs).

    • Coordinate with technical and business teams to maintain application stability.

    Job Details

    • Experience: 2–5 years

    • Domain: Core Banking

    • Work Mode: Remote

    How to Apply

    Interested candidates should share their updated CV via WhatsApp.

    Contact Number: 97460 65503

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