Fraud Detection – Banking Operations

Position: Fraud Detection – Banking Operations
Company: Protiviti India
Locations: Hyderabad and Coimbatore
Joining Preference: Immediate joiners only

Role Overview

The role focuses on identifying, investigating and managing suspicious banking transactions and customer activities. Candidates must have relevant hands-on fraud investigation experience rather than general banking operations experience alone.

Key Responsibilities

• Monitor and investigate suspicious banking transactions and customer activities.

• Handle cases involving identity theft, account takeover (ATO), first-party fraud, elder abuse and scams, wire and Zelle fraud, and card fraud.

• Conduct Level 1 (L1) reviews and manage Level 2 (L2) escalations for complex cases.

• Review fraud alerts, assess risks and document investigation findings.

• Collaborate with internal teams to resolve fraud cases and strengthen preventive controls.

Required Skills and Experience

• Hands-on experience in banking fraud operations or financial fraud investigations.

• Knowledge of fraud monitoring, case management and risk assessment.

• Strong analytical, investigative and documentation skills.

• Familiarity with the following tools is preferred:

  • Zelle

  • Falcon

  • ThreatMetrix

  • Actimize

  • LexisNexis

Important Eligibility Requirement: Candidates with general banking operations experience alone will not be considered. Relevant fraud detection and investigation experience is mandatory.

How to Apply

Interested candidates can email their updated CV to:

Email: nisha.kanojiya@protivitiglobal.in

Candidates should include these details in their application:

• Current CTC

• Expected CTC

• Notice Period

• Current Location