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    ITSM, Change Management & Problem Management

    nfosys BPM is hiring ITSM professionals in Pune and Bengaluru with 3 years of experience in IT service management, change management and problem management.

    P
    Pratha Jaiswal

    5 days ago

    Infosys BPM Limited1 min read

    The role involves supporting IT service management processes, coordinating changes and helping resolve recurring service issues.

    Key Skills

    • IT Service Management (ITSM).

    • Change management processes.

    • Problem identification and root-cause analysis.

    • Incident coordination and documentation.

    • Process compliance and service improvement.

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